HCM 550 Health Care Management Essay

HCM 550 Health Care Management

Course Description: In this course, students will study the critical elements of contemporary health care management beginning with strategic planning, marketing, and information systems. The course will also examine other aspects of management as they relate to health care quality improvement methods and allied health professions such as:

 human resource management for health care

 communication management for health care

 process improvement techniques related to health care practice behavior in various settings

Prerequisite: HCM 520 Textbook: Burns, L. R., Bradley, E. H., & Weiner, B. J. (2012). Shortell and Kaluzny’s health care management: Organization design & behavior (6th ed.). Clifton Park, NY: Delmar Cengage Learning. ISBN-13: 978-1-4354-8818-2 Course Objectives:

Upon course completion, students will be able to:

 Apply and evaluate foundational health services management principles

 Analyze the roles of leaders and managers in influencing organizational culture, performance, and change

 Examine critical health industry changes and challenges facing health care managers; advocate for recommended improvement and reform

 Integrate information from various sources to make decision or recommendations

 Demonstrate the Saint Leo University core values of community and excellence Core Values: Community: Saint Leo University develops hospitable Christian learning communities everywhere we serve. We foster a spirit of belonging, unity, and interdependence based on mutual trust and respect to create socially responsible environments that challenge all of us to listen, to learn, to change, and to serve. Excellence: Saint Leo University is an educational enterprise. All of us, individually and collectively, work hard to ensure that our students develop the character, learn the skills, and assimilate the knowledge essential to become morally responsible leaders. The success of our University depends upon a conscientious commitment to our mission, vision, and goals. Evaluation:

 Discussion Topics: 8 @ 10 points = 80 points, 20%

 Written Assignments: 7 @ 20 points = 140 points, 35%

 Midterm Exam: 60 points, 15%

 Term Project: 120 points, 30% Course total = 400 points, 100%

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Grading Scale:

Minimum points needed for grades: A = 95-100% A- = 90-94% B+ = 86-89% B = 83-85% B- = 80-82% C = 75-79% F = Below 75% Attendance Policy: Students are expected to view the course modules in the week they are offered, and to log onto the course often enough to remain abreast of any communications from the instructor. It is the student’s responsibility to be aware of what is happening in the class online. Late Policy: All work must be submitted on time. Exceptions must be documented and acceptance is at the discretion of the faculty member. Students with Disabilities: Saint Leo University is committed to a policy which provides an equal opportunity for full participation of all qualified individuals with disabilities in accordance with the Americans with Disabilities Act. Appropriate academic accommodations and services are coordinated through the Office of Disability Services. Students with disabilities who require accommodation should contact the office as soon as possible via email: ADAOffice@saintleo.edu or telephone: (352) 588-8464. For additional information, students may access the Policy and Procedure Manual through the Saint Leo website. Academic Honor Code: The Academic Honor Code is published in its entirety in the Saint Leo University Catalog. The first paragraph is quoted below:

Saint Leo University holds all students to the highest standards of honesty and personal integrity in every phase of their academic life. All students have a responsibility to uphold the Academic Honor Code by refraining from any form of academic misconduct, presenting only work that is genuinely their own, and reporting any observed instance of academic dishonesty to a faculty member.

It is the responsibility of every member of the faculty and student body to cooperate in supporting the Honor Code. Academic misconduct includes but is not limited to the following categories:

Cheating

 Providing or receiving academic work to or from another student without the permission of the instructor/professor.

 Buying or selling academic work.

 Violating test conditions.

 Forging academic documents.

 Copying computer programs. Plagiarism

 Stealing and passing off the ideas and words of another as one’s own or using the work of another without crediting the source whether that source is authored by a professional or a peer.

 Submitting an article or quoted material from a periodical or the internet as one’s own.

 Retyping or re-titling another student’s paper and handing it in as one’s own.

 Intentionally or unintentionally failing to cite a source.

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Complicity

 Helping another student commit an act of academic dishonesty. Misrepresentation

 Resubmitting previous work, in whole or in part, for a current assignment without the written consent of the current instructor(s).

 Having another student complete one’s own assignments, quizzes, or exams.

 Lying to a professor.

 Fabricating a source. Please refer to the Saint Leo University Academic Catalog for more information on the Honor Code and procedures for adjudication. Protection of the Academic Environment: Disruption of academic process is the act or words of a student in a classroom or online environment which in the reasonable estimation of a faculty member (a) directs attention away from the academic matters at hand, such as distractions, persistent, disrespectful or abusive interruptions of academic discussions, or (b) presents a danger to the health, safety or well-being of the faculty member or students. Education is a cooperative endeavor, one that takes place within a context of basic interpersonal respect. We must therefore make the learning environment conducive to the purpose for which we are here. Disruption, intentional and unintentional, is an obstacle to that aim. We can all aid in creating the proper environment, in small ways and in more fundamental ways. So, when we speak in class, we can disagree without attacking each other and no one speaks in a manner or of off-topic content that disrupts the class. Any violation of this policy may result in disciplinary action. Please refer to the Student Handbook for further details. Cannon Memorial Library Resources for Online Learning Courses:

Cannon Memorial Library Librarians are available during reference hours to assist you. To contact the librarian on duty, please call 1.800.359.5945 or email reference.desk@saintleo.edu. Reference Hours** Monday to Thursday 9 AM—10 PM Friday 9 AM—5 PM Saturday/Sunday 10 AM—6 PM

**Subject to change. Click the Ask a Librarian link on the Cannon Memorial Library homepage for current information.

Web Address (URL) http://www.saintleo.edu/Academics/Library Online Catalog (All Books, eBooks, and Media) SLU students, faculty and staff may borrow books from Cannon Memorial Library through the online catalog. Use the Library Catalog link under Find Info on the library’s homepage to access the catalog. Books you can check-out have Location=Cannon Library, Second Floor and Status=Available. Use the Interlibrary Loan link under Services on the library’s homepage to place your request. Online Library Resources (Articles and eBooks) Saint Leo provides an array of online article databases and eBook collections that support your classes. Use the Databases link under Find Info on the Cannon Memorial Library homepage to access the online resources. CQ Researcher………………..…..….. (In-depth topical analysis by Congressional Quarterly) Dissertations and Theses……..…..…. (A database of published Dissertations and Theses, including

those from Saint Leo University)

mailto:reference.desk@saintleo.edu
http://www.saintleo.edu/Academics/Library
http://www.saintleo.edu/Academics/Library
http://www.saintleo.edu/Academics/Library
http://www.saintleo.edu/Academics/Library
http://www.saintleo.edu/Academics/Library

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EBSCO ………………………………… (Comprehensive all-subject database, includes Business Source Premier, Academic Source Premier, ERIC, ATLA) Literature Resource Center……..……. (Comprehensive source for literary topics, includes Twayne

Authors) Newsbank: America’s Newspapers…. (625 U.S. newspapers) ProQuest……………………………….. (Comprehensive all-subject database, includes ABI/Inform Global) PsycINFO………………………………. (APA abstracts and indexing for psychology subjects) Westlaw………………………………… (Comprehensive legal resource) Wilson…………………………………… (Includes Education, Science, Humanities, & Business indexes)

Supplemental Library Resources Saint Leo encourages students to obtain a public library borrowing card at their earliest convenience. Many state libraries grant public library cardholders free remote access to multiple online databases containing full-text articles. For further information, contact your local public library. To find updated links to all state libraries, as well as public libraries, law libraries, and college libraries in your area, go to http://www.publiclibraries.com/. Library Tutorial The University strongly encourages all students to review the instructional tools. These tools can be accessed by clicking the links under Get Help. By learning to become more proficient researchers, students will also enhance their academic success. Please review the Library Tutorial by clicking the link under Get Help on the library’s homepage and complete the online test which will prepare you for utilizing the library’s resources and services. A score of 70 or higher is necessary to pass. Please allow yourself 15-20 minutes to take the test. Additional Assistance: MBA program questions/concerns should be addressed to mbaslu@saintleo.edu. Technical questions concerning the course should be addressed to the eCollege Help Desk by clicking the Tech Support button in the upper right corner of the Course Home page.

http://www.saintleo.edu/Academics/Library
file://172.16.30.6/Departments/InstrTechnology/Syllabus%20Templates/mbaslu@saintleo.edu

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Course Schedule: Module 1 Health Care Leadership and Management Objectives At the conclusion of this module, students will be able to:

 Apply and evaluate foundational health services management principles  Analyze the roles of leaders and managers in influencing organizational

culture, performance, and change Assignments

Items to be Completed: Due No Later Than:

Post introduction to the class Thursday 11:59 PM EST/EDT

Read Chapters 1 and 2 in your textbook

Post your initial response to the discussion topic Thursday 11:59 PM EST/EDT

Post responses to at least two of your classmates Sunday 11:59 PM EST/EDT

Submit your Written Assignment Sunday 11:59 PM EST/EDT

Begin research for your Term Project

Module 2 Organization Design and Motivation Objectives At the conclusion of this module, students will be able to:

 Apply and evaluate foundational health services management principles  Examine critical health industry changes and challenges facing health care

managers; advocate for recommended improvement and reform  Integrate information from various sources to make decisions or

recommendations Assignments

Items to be Completed: Due No Later Than:

Read Chapters 3 and 4 in your textbook

Post your initial response to the discussion topic Thursday 11:59 PM EST/EDT

Post responses to at least two of your classmates Sunday 11:59 PM EST/EDT

Submit your Written Assignment Sunday 11:59 PM EST/EDT

Continue working on your Term Project

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Module 3 Work Teams and Communication Objectives At the conclusion of this module, students will be able to:

 Apply and evaluate foundational health services management principles  Analyze the roles of leaders and managers in influencing organizational

culture, performance, and change  Demonstrate the Saint Leo University core value of community

Assignments

Items to be Completed: Due No Later Than:

Read Chapters 5 and 6 in your textbook

Post your initial response to the discussion topic Thursday 11:59 PM EST/EDT

Post responses to at least two of your classmates Sunday 11:59 PM EST/EDT

Submit your Written Assignment Sunday 11:59 PM EST/EDT

Submit Module 1-3 Term Project components for feedback and suggestions

Sunday 11:59 PM EST/EDT

Continue working on your Term Project

Module 4 Power, Politics, and Conflict Management Objectives At the conclusion of this module, students will be able to:

 Apply and evaluate foundational health services management principles  Analyze the roles of leaders and managers in influencing organizational

culture, performance, and change  Integrate information from various sources to make decisions or

recommendations Assignments

Items to be Completed: Due No Later Than:

Read Chapter 7 in your textbook

Post your initial response to the discussion topic Thursday 11:59 PM EST/EDT

Post responses to at least two of your classmates Sunday 11:59 PM EST/EDT

Complete the Midterm Exam Sunday 11:59 PM EST/EDT

Continue working on your Term Project

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Module 5 Complexity, Innovation, and Quality Improvement Objectives At the conclusion of this module, students will be able to:

 Analyze the roles of leaders and managers in influencing organizational culture, performance, and change

 Examine critical health industry changes and challenges facing health care managers; advocate for recommended improvement and reform

 Integrate information from various sources to make decisions or recommendations

 Demonstrate the Saint Leo University core value of excellence Assignments

Items to be Completed: Due No Later Than:

Read Chapters 8 and 9 in your textbook

Post your initial response to the discussion topic Thursday 11:59 PM EST/EDT

Post responses to at least two of your classmates Sunday 11:59 PM EST/EDT

Submit your Written Assignment Sunday 11:59 PM EST/EDT

Continue working on your Term Project

Module 6 Strategic Management Objectives At the conclusion of this module, students will be able to:

 Apply and evaluate foundational health services management principles  Analyze the roles of leaders and managers in influencing organizational

culture, performance, and change  Examine critical health industry changes and challenges facing health care

managers; advocate for recommended improvement and reform  Demonstrate the Saint Leo University core value of community

Assignments

Items to be Completed: Due No Later Than:

Read Chapters 10 and 11 in your textbook

Post your initial response to the discussion topic Thursday 11:59 PM EST/EDT

Post responses to at least two of your classmates Sunday 11:59 PM EST/EDT

Submit your Written Assignment Sunday 11:59 PM EST/EDT

Continue working on your Term Project

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Module 7 Health Policy and Health Information Systems Objectives At the conclusion of this module, students will be able to:

 Apply and evaluate foundational health services management principles  Analyze the roles of leaders and managers in influencing organizational

culture, performance, and change  Examine critical health industry changes and challenges facing health care

managers; advocate for recommended improvement and reform  Integrate information from various sources to make decisions or

recommendations Assignments

Items to be Completed: Due No Later Than:

Read Chapters 12 and 13 in your textbook

Post your initial response to the discussion topic Thursday 11:59 PM EST/EDT

Post responses to at least two of your classmates Sunday 11:59 PM EST/EDT

Submit your Written Assignment Sunday 11:59 PM EST/EDT

Continue working on your Term Project

Module 8 Consumerism, Ethics, and Globalization Objectives At the conclusion of this module, students will be able to:

 Apply and evaluate foundational health services management principles  Analyze the roles of leaders and managers in influencing organizational

culture, performance, and change  Examine critical health industry changes and challenges facing health care

managers; advocate for recommended improvement and reform  Integrate information from various sources to make decisions or

recommendations  Demonstrate the Saint Leo University core values of community and

excellence Assignments

Items to be Completed: Due No Later Than:

Read Chapters 14 and 15 in your textbook

Post your initial response to the discussion topic Thursday 11:59 PM EST/EDT

Post responses to at least two of your classmates Sunday 11:59 PM EST/EDT

Submit your Written Assignment Sunday 11:59 PM EST/EDT

Submit your Term Project Sunday 11:59 PM EST/EDT