Case Study – I – Susan and John both of them are post graduates in management under different streams from same B-School.

Case Study – I – Susan and John both of them are post graduates in management under different streams from same B-School. Both of them are close to each other from the college days itself and the same friendship is continuing in the organisation too as they are placed in the same company J-Tech technology solutions. Susan Placed in HR Department as employee counsellor and John in Finance Department as key finance executive. As per the grade is concerned John is holding more responsibility being in core finance. By nature Susan is friendly in nature and ready to help the needy. John is silent in nature ready to help if approached personally and always a bit egoistic in nature. They successfully completed 4 years in the organization and management is very much satisfied with both of them as they are equally talented and constant performers. Susan felt that now a days John is not like as he used to be in the past. She noticed some behavioural changes with him. During general conversations she feels that John is taunting her that she is famous among the employees in the organization on the other hand he is not even recognised by fellow employees. One morning Mr. Mathew General Manager J-Tech technology solutions shocked while go through the mail receive from John about his resignation. Mr. Mathew called Susan immediately and discussed about the same as she is close to John. By hearing the news Susan got stunned and said that she do not know this before she also revelled her current experience with him. Mr. Mathew who do not want to lose both of them promised her that he will handle this and won’t allow John to resign. In the afternoon Mr Mathew took John to Canteen to make him comfortable after some general discussion he starts on the issue. John, after some hesitations opened his thinking in front of Mr. Mathew. The problem of John is 1) When he comes alone to canteen the people from other don’t even recognize him but if he accompanied by Susan he get well treated by others. 2) One day both of the entered the company together the security in the gate wished them but the next day when he came alone the same security did not do so. 3) Even in meetings held in the office the points raised by Susan will get more value so many a times he keeps silent in the meetings. It happens to John that he has to face such degradation in each day of work which totally disturb him. John also questioned that “Susan and myself have same qualification, from same ©Al Tareeqah Management Studies – 2019 4 institute, passed out in the same year both with first class. We have same number of experience in this organization. More over the responsibilities with me are more valuable than that of Susan. After all this things if I am been ignored or unrecognized by the fellow employees my ego does not allow me to continue here”. By listening this statement Mr. Mathew felt that it is not going to very difficult to stop his resignation. Mr. Mathew explained John the reasons for such partial behaviour of employees. After listening to Mr. Mathew John said sorry for his reaction and ready to take back his resignation and he called Susan and spoke with her like before. Questions Find the reason that Mr. Mathew would have given to John. What was the reason for John staying back?

Sample Solution

Mr. Mathew would have explained to John that the partial behavior of employees towards him was not intentional or reflective of his abilities or value to the organization. He would have emphasized that recognition and treatment by fellow employees can sometimes be subjective and influenced by various factors, such as personal relationships, familiarity, and biases. Mr. Mathew would have reassured John that his contributions to the company were valuable and recognized by the management, and that his resignation would be a loss to the organization.

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The reason for John staying back was that he realized that the partial behavior of employees towards him was not a deliberate act of disrespect, but rather influenced by external factors. He understood that Susan’s popularity among employees was not a reflection of his own worth or competence, and that he should not let his ego dictate his decision to resign. He also acknowledged that his responsibilities in the organization were significant and valuable, and that quitting over perceived slights would not be a wise decision for his career. Additionally, Mr. Mathew’s explanation and reassurance may have helped John understand the situation better and reconsider his decision to resign.…GET A COMPREHENSIVE ANSWER HERE



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