Balanced Scorecard and Communication Plan

Strategic Objective SummaryThe balanced scorecard is a technique that is used by companies to assist managers in the development of the enterprise’s important goals, recognize key trends, make reasonable guesses and regulating the risk related to the new division. This analysis is about Services Group of America’s new division balanced scorecard and communication plan. The balanced scorecard and communication strategy aligns with the values, vision, and mission statement of Services Group of America with the SWOT and supply chain analysis.Strategic ObjectivesCustomer Value Perspective1.The new service will improve customer satisfaction by providing a quality service, performance reliability, and excellent customer service, and it will be available to clients across the nation regardless of region, geography or market. (Media, 2016)2.Growing demand for organic food products increased consumer spending in the USand abroad, and improving the US restaurant industry.3.Providing more job opportunities to personalize presentations to consumers looking for a better service than your competitors in the area of bulk distribution and prompt quality service.Financial Perspective1.Developing $15 million in revenues from the sale of new service agreements introduced within the next ten years.
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STRATEGIC PLAN PART 3 BALANCED SCORECARD AND COMMUNICATION PLAN32.Quarterly sales progress and operating income by division.3.Improved market share and ROE (Return on Equity).Internal Operations Perspective1.Creating stronger strategic alliances with international companies to market ahead of competitors.2.Operating Computer ran semi-trucks versus the competition.3.Actual introduction schedule versus planned opening.Learning and Growth Perspective1.Learning a profound and extensive knowledge of technological abilities than adversaries. 2.Balance the amount of services that equal percent of sales.3.Measure the time to develop the delivery schedule from supplier to co